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Terms of Service

Last updated: 22 July 2026

Terms of Service - Pharmacy Weight Loss Grimsby

Pharmacy Weight Loss Grimsby
GPhC Registration Number: 9012511
Last Updated: July 2026

Please read these Terms of Service carefully before using our website or services. By accessing our clinic or placing an order, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Grimsby is a GPhC-registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Grimsby and the surrounding areas of the United Kingdom. We operate in full compliance with General Pharmaceutical Council regulations and all applicable UK pharmacy law.

2. Eligibility

To use our services, you must:

We reserve the right to decline any consultation or prescription request where we determine it is not clinically appropriate or safe to proceed. Providing false or misleading information during your consultation may result in your account being suspended and could pose a serious risk to your health.

3. Prescriptions and Clinical Assessment

All weight loss treatments supplied through our clinic require a valid prescription issued by a qualified prescriber. Prescriptions are issued only following a thorough clinical assessment of your submitted consultation form.

Our prescribing pharmacist reviews all requests before approval. We do not guarantee that a prescription will be issued following consultation. Clinical decisions are final and are made solely in the interest of patient safety.

Prescriptions issued by Pharmacy Weight Loss Grimsby are intended for your personal use only and must not be shared with others.

4. Payment

Payment is required at the time of placing your order. We accept major debit and credit cards. All transactions are processed securely using encrypted payment technology.

Prices are displayed inclusive of VAT where applicable. We reserve the right to amend pricing at any time. The price confirmed at the point of checkout is the price you will be charged.

If your prescription request is declined following clinical assessment, a full refund will be issued within 5–10 working days to your original payment method.

5. Delivery

Once your order has been reviewed and approved by our pharmacist, we aim to dispatch your medication within 1 working day. Delivery times may vary depending on your location and courier availability.

Medications are dispatched in discreet, secure packaging. We are not liable for delays caused by third-party couriers, adverse weather conditions, or circumstances outside our reasonable control.

It is your responsibility to ensure a secure delivery address is provided. We cannot be held responsible for parcels lost or stolen after confirmed delivery.

6. Cancellations and Refunds

You may cancel your order before it has been approved and dispatched by contacting us directly. Once a prescription has been dispensed and dispatched, we are unable to accept returns or issue refunds, in accordance with UK medicines legislation.

If you receive a damaged or incorrect item, please contact us within 48 hours of receipt and we will work to resolve the issue promptly.

7. Medical Disclaimer

The information provided on our website is for general informational purposes only and does not constitute medical advice. It should not be used as a substitute for professional medical guidance, diagnosis, or treatment.

If you experience any adverse effects or unexpected symptoms while taking prescribed medication, stop use and seek immediate advice from your GP or, in an emergency, contact 999 or visit your nearest A&E department.

We strongly encourage all patients to maintain regular contact with their GP as part of their overall healthcare management.

8. Data and Privacy

We are committed to protecting your personal and medical data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We aim to respond to all data-related enquiries within 48 hours. For full details, please refer to our Privacy Policy.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions regarding these terms, please contact Pharmacy Weight Loss Grimsby through the contact details provided on our website. We are committed to responding promptly and transparently to all enquiries.